Shipping policy

For more information, have a look below at all the details and estimated delivery times. If you still have any further questions, please feel free to contact our Customer Service team.

All stocked items will be dispatched within 1-3 days from the date the order was placed.

All items will be delivered via USPS Priority Mail, UPS Ground or DHL International. Once your order is dispatched, you will receive tracking information via email.

Items refused or returned to sender will be sent back at the consumer's expense. 

In the event where a parcel is not claimed/refused by the receiver, The postal carrier will attempt re-delivery. If the postal carrier and/or our team is unable to arrange a re-delivery by carriers cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and customs fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient. 

Please note, Adeline The Label is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons.

If you have any other further questions, please feel free to contact our Customer Service at shop@adelinethelabel.com